The Windows security update KB5000802 and Windows Quality update KB001567 caused
printing errors in both FlexMail and FlexStream.
On 19-March-2021 Microsoft released a new Quality update KB5001649 that
solves the issues caused by the earlier updates. We have tested this update and can confirm
that the problems encountered in FlexMail and FlexStream are fixed.
To install the update:
- Go to Settings > Update & Security > Windows Update. In the Optional updates available area,
you’ll find the link to download and install the update.
- or -
- To get the standalone package for this update, go to the Microsoft
Update Catalog
and download and install the update for your Windows version.