Flex Systems is a leading provider of mail and print solutions. Founded in 1993 in the Netherlands, Flex
Systems is dedicated to providing comprehensive solutions that meet the demanding requirements of companies
producing or processing mail using any type of database, printer or inserter. Flex Systems develops
software to manage mailing lists, design and print mail, and process documents. Flex Systems also offers
a complete line of Inkjet printing products.
Our company is growing - we are now looking to expand our team in Columbia, SC. The professional staff
in the United States is responsible for the sales of our software products and inkjet equipment in North
and South America through our dealer network. From there they also support our dealers and end users in
using our products.
Freelance Field Service Engineer
Job summary
As a Field Service Engineer, you install and service Flex Systems inkjet equipment,
vision systems and software throughout the United States. The ideal candidate will
have related mechanical experience with equipment similar to mailing equipment,
inserters, printers and copiers. You have mechanical, electrical and software skills,
and have the ability to foster strong customer relationships. Overtime and schedule
flexibility is required.
Your main responsibilities
- Assembly and on-site installation of inkjet equipment and vision systems.
- Training of dealers and end-users in the use of the products.
- Take the "lead" by providing timely and effective resolutions to problems.
- Troubleshoot hardware and software problems to resolution.
Requirements
- Field experience installing, trouble-shooting and servicing complex mechanical equipment.
- Experience working on electro-mechanical equipment.
- Computer and software skills.
- Understanding of software and hardware interfacing.
- Independent, creative, self-starter.
- A valid driver's license.
- Flexible hours and schedule.
What we offer
- A small and flexible work environment with a flat organizational structure.
- Informal work environment.
- Competitive hourly rate.
Interested? Any questions?
When you are interested in this job or want more information, call or email:
Sales and Service Engineer
Job summary
This position will demonstrate a high level of proficiency in all activities associated
with providing sales assistance and technical support to our dealers and end users
throughout the United States. The ideal candidate will have related mechanical experience
with equipment similar to mailing equipment, inserters, printers and copiers. This
position requires sales support and the assembly and installation of inkjet equipment,
vision systems, and software. The ideal candidate has mechanical, electrical and software
skills, and has the ability to foster strong customer relationships. Will be involved in
equipment sales, installation and troubleshooting, and customer training. On-site as
needed. Overtime and schedule flexibility is required.
Your main responsibilities
- Assisting dealers in creating equipment proposals.
- Assembly and on-site installation of inkjet equipment and vision systems.
- Training of dealers and end-users in the use of the products.
- Provide technical support to customers and dealers via phone, email or other means of
direct communication.
- Take the "lead" by providing timely and effective resolutions to problems.
- Troubleshoot hardware and software problems to resolution.
- Make independent business decisions and use good judgment.
- Other duties as assigned.
Requirements
- The ability to build and enhance customer relationships.
- Field experience installing, trouble-shooting and repairing complex mechanical equipment.
- Experience working on electro-mechanical equipment.
- Computer and software skills.
- Understanding of software and hardware interfacing.
- Independent, self-starter.
- A valid driver's license.
- Flexible hours and schedule.
- Travel 20-40%.
What we offer
- A small and flexible work environment with a flat organizational structure.
- Informal work environment.
- Part-time or full-time employment.
- Flexible hours.
- The opportunity to grow and develop your career.
- Competitive salary and fringe benefits.
- Paid Vacation, Sick Leave, & 11 Company Holidays.
Interested? Any questions?
When you are interested in this job or want more information, call or email: